The goal of the Auburn Medical Group is to make the patient experience the best. Whether it is having an appointment with the doctor, talking with the nurse on the phone, or just making an office appointment, it is a good experience. How pleasant it is these days to hear the doctor's phone answered by a person instead of a phone tree. Talking with the nurse means talking to a real Registered Nurse, not a medical assistant. These are the general reasons so many patients have continued referring their family and friends to the Auburn Medical Group since 2005.
The Auburn Medical Group has always had a fully implemented electronic medical record (EMR). It is continually updated with the latest advances to keep patient information safe, accurate, and accessible by patients. It is securely stored and continually backed-up off-site. Patients have access to their own chart and communicate with the doctors using the Patient Portal online and Healow on their mobile devices.